Summary of the story
- User : Dachser SE from Kempten
- Industry : Transport logistics, warehousing, contract logistics and customized logistics services
- Application : Mobile data and signature collection in delivery service
- Product : Handheld device: Casio IT-G500 Software: NV-Online (Dachser)
- Partner : PDS Peripherie. Daten. Systeme. Entwicklungs- und Service GmbH from Köln
Dachser, one of the world's leading logistics companies, has once again chosen a handheld terminals from Casio. The new devices from the IT-G500 series will replace the DT-X30 models that have been in successful use for the past eight years. The logistics service provider has been using mobile data processing devices from the Japanese manufacturer for more than 12 years for online documentation of its delivery processes. The Casio IT-G500 handheld unit now in use is the third generation of device to be used by Dachser, after the Casio DT-X10 (2004) and Casio DT-X30 (2009) series. Dachser processes information including the proof of delivery from local deliveries using the NV-online app.
Around 10% of the 7500 devices currently in use at Dachser belong to the latest generation. "We decided for Casio again because our experience with the actual devices in use has been excellent", confirms Thomas von Jan, Department Head IT-Frontend Systems. "The handheld devices are extremely robust as well as reliable and help us to network mobile processes in the flow of information and goods."
Before the new NV-online hardware was selected, similar devices from other manufacturers were considered, and comparable handheld devices were thoroughly tested. In addition to its technical features and clear colors and good contrast even in bright sunlight.
The handheld device uses fast 3G mobile Internet with HSPA/UMTS for data communication between local drivers on their delivery routes and the Dachser headquarter. This ensures that the recorded data is available almost immediately as status information to everyone involved in the flow of goods, which in turn allows timely tracking and tracing of packages. The integrated GPS module can be used to determine the location of vehicles in particular situations and, in conjunction with the large color display, could be used as a navigation device in future. In addition to being used in the field (NV-online), the devices are also being used at the branches for swap body administration and to document damaged goods in cargo handling facilities. The Casio IT-G500 includes an integrated digital camera with auto-focus and LED flash for this purpose.
"We decided for Casio again because our experience with the actual devices in use has been excellent", confirms Thomas von Jan, Department Head IT-Frontend Systems. "The handheld devices are extremely robust as well as reliable and help us to network mobile processes in the flow of information and goods."
Günter Kürner, Head of Local Traffic at Dachser's Freiburg branch, was pleased to describe his experience during the pilot phase: "The tried-and-tested Casio DT-X30 had to be carried in a belt pouch because it weighed nearly 600 grams, but the new model easily fits into a pocket in work clothing. Thanks to its slim design and the fact that it weighs less than 300 grams, our drivers were visibly enthusiastic about the new model, right from the pilot phase. Improvements made to the scanner head, including an ergonomic tilted design and significantly enhanced reading performance, allow faster data capture and make our employees' work easier."
"Dachser has made excellent experience with our handheld devices and also consulted the repair statistics of the previous models before choosing our IT-G500", explains Thomas Uppenkamp, Head of the Mobile Industrial Solutions department at Casio Europe GmbH. "Dachser is very pleased with the extremely low failure rate. Even better results can be expected from the new and more lightweight devices."
The product IT-G500
The current applications at Dachser do not make full use of the high levels of performance and the extensive range of functions available on the new handheld devices from Casio. However, some integrated features (2D imager, RFID/NFC, GPS) mean that process optimisations and new and interesting applications can be expected. Thomas von Jan confirms: "Our modern IT systems allow our customers to keep an eye on their goods flow at any time online. Scanning deliveries with mobile devices and prompt communication with the headquarter are important elements in end-to-end tracking of shipments. The new Casio IT-G500 promises to be a secure investment for many more years and safeguards